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Privacy Policy

1. Introduction

This website, wheyprotein.org.uk ("Website") is privately owned and operated by Supplement Marketing.

In this Privacy Policy, "Supplement Marketing", "we", "us", refers to the owner of the company. "You", "your" and "yourself" means any person who accesses and uses this Website. "Third party / parties" and "vendor", means any external company that is displayed on this Website. "Policy" means this privacy policy.

A list of the third parties displayed on this Website can be found here.

Supplement Marketing is committed to protecting and respecting your privacy.

This Policy informs you on what personal data we collect from you and how it will be processed. Together with the Terms of Use this Policy informs you of your rights to access and use this website. If you do not agree to either the Terms of Use or this Privacy Policy you must cease further use of this website.

For the purpose of the Data Protection Act 1998 (the Act), Mike Clark is the data controller for this website. Any questions pertaining to data usage and data protection should be addressed in writing to: Supplement Marketing, C/O Unit 6 & 7, Rear 37 Victoria Road East, Thornton, Lancashire, FY5 5BU, UK.

2. What data may we collect from you

Unless otherwise stated, this Website does not collect any personally identifiable data. The data collected on this Website is gathered so that you can navigate it, or to help us further improve the services offered to you.

We may collect and process the following data about you.

In reference to the forms present on the Website, we may collect:

  • Information that you provide to us by means of entering and submitting forms on this Website.
  • Data about products that are searched for through the "Search brand or product name" form.
  • Email addresses that are voluntary submitted to the Website via the "Sign up for Personal Offers" form. Please refer to section 5.1 for further clarification as to how this data is recorded and utilised.
In reference to navigation we collect:

  • Navigation data, meaning we record what pages are accessed, how they are accessed and how you interact or navigate between the pages of the Website.
  • If applicable, data on what websites linked to or brought you to this Website.
  • Data on any hypertext links that you have engaged with, which in turn lead you to external third party websites.
In reference to statistical data, we use software packages which, where available, records:
  • IP addresses, traffic data, location data and web logs.
  • The Website may collect information about your computer, including your operating system and your browser type.

3. Cookies

A cookie is a file that your web browser places on your computer's hard disk for the purpose of keeping a record. The information stored in a cookie is used to identify your device with the web server unless you modify your browser settings. For a full explanation of what a cookie is, please refer here. In order to browse this Website, you must agree to and allow it to place cookies on your device. After you have finished browsing the Website, you can delete them.

The cookies which are logged on your device do not store any sensitive or compromising information about you. They are primarily deployed to help improve your viewing experience of this Website by storing records of navigational elements. For example, the Website stores product types, product categories, brands and retailers in cookies that reside on your device. If applicable, the Website does store some identifiable data on your device that allows us to track what outbound links to third party websites you have engaged with. This information will automatically expire from your device within 24 hours.

  • __atuvc - This cookie is associated with Addthis.
  • __utma, __utmb, __utmc, __utmz - These cookies are associated with Google Analytics.
  • closeCookieAlert - This cookie confirms you have read the cookie alert.
  • ps_direction - This cookie logs the direction of how products are displayed on Product Search.
  • ps_limit - This cookie limits the number of products that are displayed on Product Search.
  • ps_sort - This cookie records the search critera of how products are displayed on Product Search.

4. Where we store your data

In addition to the data stored on your device, the Website collects data on your browsing habits. This is stored on web servers in London in the United Kingdom.

The data we hold could be processed by contracted people that operate outside of the European Economic Area. Such staff maybe engaged in technical, programming and administrative roles. The only personally identifiable piece of information they will have access to is your email address if you have chosen to "Sign up for Personal Offers". Please refer to section 5.1 for more details on this.

We take all steps reasonably necessary to ensure that your data is treated securely in accordance with this Policy. You should be aware that any transmission of information via the internet is not completely secure. Although we take a "best effort" approach to protect your personal data, we cannot ever fully guarantee the security of data transmitted to this Website. Any transmission is made at your own risk.

5. How we use your information

We use information held about you to communicate with you and for marketing analysis.

5.1 Communication

If you have chosen to submit your email address to the Website we will keep a record of it for the purpose of being able to communicate with you in the future. We will inform you about:

  • Potential offers that are available to you from third parties;
  • Any changes or additional features to this Website;
  • Any company news that we consider is relevant to you.

By submitting your email address to the Website you are agreeing to sanction us to send you emails at any future date. This process is referred to hereon as "the email list". When you receive an email from the Website, you are not obliged to read or take action on receipt of it. It is your choice to read or delete any email you receive from us and it is also at your sole discretion as to whether you choose to engage with the contents of any email that is sent to you by us. If you decide you no longer wish to receive further emails from us, you can remove yourself from the email list at any time. Every page on the Website enables you to remove your email address from the database. Once your email address has been deleted, you will not receive any further emails pertaining to the email list. You can submit your email address to the email list again at any point in the future.

We will not share your email address with any other organisation unless instructed to do so by a court of law that has jurisdiction within England and Wales.

If we have a record of your email address we will notify you about changes to the email list.

We do not disclose any individual identifiable information about you to third parties, unless you give us explicit permission to do so. We may provide third parties with aggregate information about certain statistics in relation to the email list, for example, the number of email addresses we hold on the email list.

5.2 Marketing Analysis

We collect non-identifiable information about:

  • How you navigate the Website;
  • Which product categories you view;
  • Which products you view.

6. Disclosure of your information

We may disclose your personal information to third parties:

  • In the event that we buy or sell any business or assets, in which case we may disclose your personal data to the prospective buyer or seller of such business;
  • If this Website or substantially all of its assets are acquired by a separate person or business, in which case any personal data held will be a transferred asset;
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the Terms Of Use.

7. Your Rights

You have the right to ask us not to process your personal data for marketing purposes. Please email us at to make this known to us and we will reply within 72 hours with further information.

This Website contains links to other websites, in particular the website links to advertisers and affiliated companies. If you follow a link to any of these websites, please note that these websites should have their own privacy policies and we do not accept any responsibility or liability for these policies. Please make yourself aware of these policies and check them prior to submitting any personal data to these websites. You agree not to hold us responsible as to how any third party, advertiser or any other affiliated company uses your data, and any data you transmit to these entities is done so at your own risk.

8. Access to information

The Act gives you the right to access any information we store about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £20 to meet our costs in order provide you with details of the information we store about you. Please send your request in writing to: Supplement Marketing, C/O Unit 6 & 7, Rear 37 Victoria Road East, Thornton, Lancashire, FY5 5BU, UK. Please include your name, address, telephone number, and if you connect to this Website via a static IP address please include this, too.

9. Changes to this Policy

We reserve the right to make changes to this Privacy Policy at any time, and it is your responsibility to keep yourself updated with any changes to it. We do not notify any third parties when this Policy is updated. We recommend that you access this page monthly to keep yourself up to date of any changes in this Policy in conjunction with our Terms of Use. The date that this Policy was last updated is displayed at the bottom of this page.

10. Questions about this Policy

Any questions, comments and requests in reference to this Policy are welcomed and you should email them to . We aim to reply to any emails regarding this Policy within 72 hours. If we are unable to answer a question we will acknowledge your email and advise you as to when we expect to be able to adequately respond to your email in full. After we have had an opportunity to investigate your email, we will reply to you.

This policy was last updated on June 1st, 2013.

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